Expert Articles

Comprehensive resources for Oracle RightNow developers and consultants

Types of Add-ins

Posted by jack.whitehouse on Tuesday, February 26, 2013 - 3:28pm
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This article will demonstrate every type of add-in currently available. Sample code for each type of add-in is available from bitbucket.org - cx-developer-tutorials

There are two main classifications of add-ins: session level and record level. A session level add-in is created when the site is loaded and sticks around for as long as your are logged in. Record level add-ins are created for a specific set of data and then are destroyed when the tab/window/etc is closed.

Creating Custom Widgets in Customer Portal Framework 3

Posted by Ben Johns on Thursday, February 7, 2013 - 11:13pm
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Customer Portal Framework 3 has a nice feature, which allows developers to quickly scaffold widgets using an admin GUI.

Hello World Workspace Component

Posted by jack.whitehouse on Sunday, February 3, 2013 - 4:05pm
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This article will walk you through the basic steps to create a workspace component project and deploy it on your site

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