CXDev Toolbox 2.0 Now Available

The CXDev Toolbox 2.0 is now available. Learn more about the update from the announcement article, or visit the CXDeveloper Store for more information.

Expert Articles

Comprehensive resources for Oracle RightNow developers and consultants

Determining the URL for an interface

Posted by ryan.mccullough on Wednesday, May 28, 2014 - 8:46am
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Occasionally you need to determine the domain name for an interface in RightNow CX. This guide will show you how to do that even if the interface is using a vanity URL (custom CNAME).

IEvent AddIns

Posted by jack.whitehouse on Thursday, May 22, 2014 - 10:34am
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A few specialized events are exposed through the add-in framework. These can be very helpful when trying to create a complete solution.

IEvent add-ins are very simple add-ins that exist for the lifetime of the session, they don't support user interface elements and only provide notification
of events.

There are two main categories of events:

Determining Environment at Runtime

Posted by AW Rowse on Tuesday, May 20, 2014 - 3:28pm
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When creating customizations in Customer Portal (CP3), it is important to remember that your code needs to run not only in Production, but should also be engineered to run in a "Clone" environment without modification. This is especially important with integrations to external systems. You wouldn't want non-production data being passed to an external production system.

CXDev Toolbox - Account Unlock

Posted by jack.whitehouse on Thursday, May 8, 2014 - 4:27pm
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The Account Unlock tool can be used to quickly unlock staff accounts on a site

CXDev Toolbox - Account Importer

Posted by jack.whitehouse on Thursday, May 8, 2014 - 3:55pm
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The account importer can be used to create a single account or to import multiple accounts from a CSV.


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