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Discussion Board

Skype Integration with OSvC Chat

Posted by amrutha21 on Wednesday, April 12, 2017 - 9:42pm


I am trying to achieve Skype Integration with OSvC, i.e., a contact would be available on Skype, and when this contact is pinged on Skype, the Chat Request has to come as a Agent Desktop Chat Request. And the exchange of conversations has to be configured.

Any pointers how this can be configured?


Custom Script TLS issue

Posted by Seethalakshmi on Thursday, April 6, 2017 - 12:20am
Seethalakshmi's picture

Hi All,

I ran the TLS 1.0 Log Scanner tool and the result shows that is there TLS 1.0 traffic in the "Custom PHP "

What are the next steps to follow in order to solve it?

In Agent desktop, I am facing the TLS issue in the custom script PHP code.So I have added the below code in my php code.

but its not working.

Any help will be useful

SOAP Request without Security Header

Posted by amrutha21 on Wednesday, April 5, 2017 - 2:47am

Hi All,

Is it not possible to execute a XML request in SOAP UI without Security Header?

By giving the username and password in the authorization section?

I tried the same by removing the 'Security Header' section from the code and giving the username and password in the Authorization block, but it throws an error 'Username token required'.

Sample script to delete province associated to countries

Posted by venkat on Thursday, March 23, 2017 - 1:27pm

Can someone share sample PHP script to delete provinces associated to countries

I'm new! Just wanted to say hi!

Posted by Dave-TwinkleBob on Thursday, March 23, 2017 - 5:08am
Dave-TwinkleBob's picture


I'm both new here and new to CX development. I've recently been drafted in as a .Net and PHP developer with experience developing CRMs (most of that experience is with Sage SalesLogix, now known as InforCRM).

I'm slowly getting used to the way things work in the Customer Portal.

I'm working on a May 2016 system with CP2, although we're due an upgrade to the main system soon and we'll be looking at a CP upgrade in the near future.


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