Oracle RightNow CRM Implementation Consultants

Company Name: 

AST Corporation

Relocation: 

Remote (No relocation)

Location: 

Naperville, IL 60563
United States

Job Type: 

Full-Time Position

Type of Work: 

We are actively looking for talented Oracle RightNow CRM TechnoFunctional Implementation Consultants with specialized Oracle RightNow solution design and implementation skills. These key roles will be an integral part of our growing national Oracle CRM practice. These are full-time salaried consulting positions.

The ideal candidates have done this before and can anticipate what needs to be done rather than be instructed. These positions need lead level consultants who can adapt quickly, work in a fast-pace, enriching environment and are looking for a career rather than just a job.

What You Will Do:

**Consult on AST’s managed Oracle RightNow engagements, including implementations and upgrades
**Engage with clients and lead workshops to define business requirements
**Conduct gap analysis between delivered functionality and client requirements and recommend solutions
**Provide subject matter expertise in Oracle RightNow CRM applications
**Able to set-up the system to meet the desired business process and requirements
**Develop testing scenarios, test scripts and leading teams in unit, integration and acceptance testing
**Facilitate train-the-trainer or end-user training
**Travel as needed to interesting places in the continental U.S.

Desired Skills and Experience
What we’re looking for:

**Completed at least two (2) Oracle RightNow CRM implementations/upgrades with a good balance of functional and technical expertise
**Experience with Public Sector or DOD projects a plus
**Knowledge of Oracle RightNow data integration tools a plus
**4-year Bachelor degree (or equivalent experience)
**Demonstrate strong analytical skills, problem solving/debugging skills
**Follow a software full life-cycle methodology
**Able to work in a fast-paced environment with a diverse group of people
**Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
**Excellent verbal and written communication , active listening and interpersonal skills
**Organized and detailed oriented
**Able to fully utilize Microsoft Office (Word, Excel, PowerPoint)
**Adapt to new projects quickly with a can-do, jump-right-in attitude

AST Corporation is leading the way in the Oracle professional services industry. Founded in 1995, we have established ourselves as the premier Oracle Platinum Partner with a nationwide presence in the public sector, education, commercial, transportation, utilities/energy and insurance industries.

AST has been awarded as one of the 101 Best and Brightest Companies to Work For by the National Association for Business Resource and ranked by Inc. Magazine in its top 5000 in their annual Inc. 5000, an exclusive ranking of the nation’s fasting-growing private companies. In 2013, AST also received its third Oracle Excellence Partner Award.

AST Corporation is an Equal Opportunity Employer

If interested in learning more about these openings or to be considered, please send resume to: cguse@astcorporation.com.

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