CP3

Dynamic Forms - Fixing Oracle's Sample DynamicProductCategoryInput Widget

CX Version: 

Customer Portal's Dynamic Forms functionality is extremely useful, but the sample code provided by Oracle is broken right out-of-the-box due to a CP defect.

How to call an External survey and give Customer contact details as parameter to external survey page

i would like to redirect external survey (Survey which hosted on external webpage) when chat disconnected and provide Chat ID, Customer Name, Email Address to that external page?
we have close_redirect_url attribute to redirect page when click disconnect button but not sure how to send contact detail to this page, can anyone help me on this.

Thanks in Advance.

Condition on widget

Tags: 

Hi, I created a new widget. I want to make the widget available to certain logged in users such as the ContactType field. How can I achieve this? Thank you

New Contact

Hi,

Please bear with me, I am very beginner in rightnow.

Warning: List of widgets which may not work with the JavaScript module specified on this page

Tags: 

Hi All,

I am using the BasicPaginator widget with a report being displayed on the customer portal. I am getting the following error in the development dialog box "List of widgets which may not work with the JavaScript module specified on this page: standard/reports/BasicPaginator". The tempate being used on the page is using the javascript module standard - "javascript_module="standard". Any pointers on why this warning is showing up and how it can be removed will be greatly appreciated.

Please see the attached file for a screenshot of the warning.

Thanks

Downloading report from customer portal

Hi All,

I have embedded a report on the customer portal using the "Grid" widget. I want to include a link on the web-page displaying the report to enable download of the report in csv format. Does anyone here have any suggestions on how this can be done? Is there a widget to enable download of report from the customer portal. Any pointers in this direction will be highly appreciated. Please see the attached screenshot of the report being displayed on the customer portal.

Thanks,

John

Passing report filter value from customer portal

Tags: 

Hi All,

I have a report being displayed on the customer portal. I need to know how the value of a filter, say organization name, applied to the report can be passed from the customer portal. I am fetching the value to be passed from the user session data. Any pointers in this direction will be greatly appreciated.

Thanks

Quick Tip: Encrypted Pass Through Authentication (EPTA) Initialization Vectors

When setting up Encrypted PTA, configuring the correct Initialization Vector in the PTA_ENCRYPTION_IV configuration setting can be confusing. I find the setting documentation misleading unless you really understand what it is asking for.

Per the field documentation:

Security Vulnerabilites in Customer Portal pagesets

If your Customer Portal site has a "mobile" or "basic" directory and associated pages in your "views/pages" directory your site might be at risk; especially if you don't use these pages! For nearly all sites created since the release of CP2, this will be the case unless you've taken manual steps to remove them.

How to create an answer search widget to filter on date created

Tags: 

Hi All,

I need an answer search widget to filter answers on date created. Current search widgets in CP allow keyword search only. Can someone help me with this. Any pointer in this direction will be greatly appreciated.

Thanks,

John

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