Widget

Multiple images for proactivechat

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Hi All, A client website requires a chat widget on multiple pages with different images.
Is their a way to use the proactivechat widget and pass the backgroung image url or would I need to create new widgets for every new image to be used on each web page?

Help is vague on this aspect and cannot find anything on the developer forums.

Thanks
Sanjay

Issue with AjaxRequest in syndicated ConditionalChatLink

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Syndicated ConditionalChatLink has been implemented on the external page. The link appears for the first time when the page loads. When the user navigates between the tabs (or even when a refresh is done), the link does not appear. The code for conditional chat link is written in the template file of Front end page and re-loads on every refresh or tabs navigation.

The user open the external webpage. After the initial load of the page, the chat link appears. Navigate to another tab and return back to the same tab. The chat link does not appear now.

CP 3.0 Nested Custom Widget Deployment Bug

In CP Framework Version 3.0, nested widgets behave differently depending on whether you are in development mode or staging/production.

Fixing a CP3 bug where Proactive Chat can't pass Custom Fields to the Chat Landing page

I recently encountered an issue with Proactive Chat in CP that wasted a good 4 hours of my time and resulted in being a bug in the framework. According to Oracle, this should be fixed in Feb 13 SP3... but as a general rule I don't believe anything Oracle says until I see it happen.

In the meantime, there is a fairly easy fix through a simple customization of the ChatServerConnect widget.

This article will describe the bug, and provide details on the interim fix.

Creating Custom Widgets in Customer Portal Framework 3

Customer Portal Framework 3 has a nice feature, which allows developers to quickly scaffold widgets using an admin GUI.

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