Connect for PHP

CRM Consultant

Company Name: 

AmberLeaf Partners

Location: 

Denver, CO
United States

AmberLeaf is seeking a CRM Techno-Functional Consultant to support our growing Operational CRM practice. Candidates will need to demonstrate solid hands-on techno-functional experience translating business requirements to solution design, developing and testing, as well as supporting CRM applications.

We require a 4 year college degree and 2+ years of recent experience with CRM implementation projects including Oracle RightNow, SalesForce.com, Microsoft Dynamics, Oracle CRM OnDemand, or Oracle Siebel.

Retrieving Agent Info in a Browser Control

When building any Workspace in the CX Agent Console, Browser Controls are a powerful tool for integrating external systems and features seamlessly into the agent experience. Browser Controls display a configurable web page inside of the Workspace. Additionally, contextual data from the Workspace can be passed through the url to the web page.

Updated: SP5 (in CX 13.2) Commit Bug w/ active CPM

Updated 2013-12-17: Additional tests found that this issue only manifests when a CPM is active on an object. The post has been updated to reflect the new findings

Connect RightNow to Siebel using PHP Soap request

I am trying to call external WebService at the Incident create using attached code. But once i upload and test the php file in Process Designer, it is throwing below error:-

"Fatal PHP error on line 44 of incident_create\incident_create: Class 'RightNow\CPMObjectEventHandlers\incident_create\SoapClient' not found'

CPMs 101: Introduction to Custom Process Models

CPMs provide the ability to trigger custom code whenever select objects in the system are either created, updated, or destroyed. This is extremely useful for myriad types of functionality such as external integrations and advanced business logic. This tutorial is a primer for those just getting started and will walk through how to build a simple CPM from the ground up. More advanced CPM articles are also available. Enjoy!

Force Reset and the SOAP API

This error/quirk was originally found by Ben, but I thought it was worth posting about just for future reference.

PHP Stub Classes for Connect PHP 1.1 (Updated)

One of the many wonderful things about IDE"s is the ability for automatic code completion. Many IDE's support this feature by utilizing PHPDoc code commenting, including Netbeans and Eclipse. Oracle Development hasn't been so kind as to offer ConnectPHP class stubs, so up until now code completion for ConnectPHP has been non-existent. This bugged me for a long time, but I finally decided to do something about it; using PHP Reflection, I was able to generate PHP Class stubs for the entire API. By downloading the class stub file and putting it in your IDE project's sources folder, you will magically get code completion for ConnectPHP!

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