AddIn

Important August 2017 SOAP API endpoint change

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Warning: August 2017 SOAP API change

With the August 2017 release of Oracle Service Cloud, the SOAP API endpoint has been changed AND the old WSDL URL is NOT backwards compatible. This quiet, instant and important change can cause some chaos and broken integrations depending upon your tools and set-up.

How to get current Admin User details of right now in .net addin

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Based on one field change, the current admin user details should populated on the other field. so I created one rule on the workspace in which on field changes to specific value I m calling my Addin action.

my question is how to get logged user details in the .net ??

AddIn Post-Build Event v2

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When building add-ins it's helpful to copy the compiled DLLs to the RightNow dev mode folder so that they're ready for development testing. If you then automatically create ZIPs of the output then you're ready for production deployment without any additional effort. (This is assuming you publish your add-ins as ZIPs and not DLLs.)

What does "Invalid SAML assertion in security header" mean?

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If a profile doesn't have Session Authentication checked and an add-in tries to make a SOAP request (using a connection prepared with session authentication), an error reading "Invalid SAML assertion in security header" will be shown and the request will fail.

Data Import

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Hello. I need to import many rows into an custom object. Could i data import into a bulk insert? I need to do faster, because the user integrate the data almost real time. Any idea?

Many thanks

Regards!!

Create an opportunity with Contact ID

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Hello,

My problem is that i have created a button via add-in using Visual Studio, it's loading good, but when i try to consume right now web service i've got an error.

What i need to do is in the contact workspace create a button that when i click get the contact id and create a new opportunity with that id and some other variables of this workspace such as telephone office, etc. This process must be automatic for no wasting time.

How to Work with ROQL

Hi All,

I am new to work with ROQL. Can any one tell me how to insert a data into rightnow through ROQL?
please give some examples..

Duplicate contact Fileds

I am new to .net.i have one doubt, when the contact created,the phone number fields is check with the database.and if duplicate means i want error message to display. what method i can use? can you pls help out from this.

AddIn Call

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Hi All,

I am new to .net, AddIn. My task is, when i save the new contact in the Oracle Right Now instance, i want to display the duplicate error message. how can i call the AddIn using C#.??

Duplicate Contacts and Unique Fields

In order to reduce duplicate contact records, it would be useful to be able to specify unique contact fields (such as mobile phone number, or a particular custom field), similar to how email addresses are handled as unique identifiers. If the client needs a full-fledged solution for this across their entire system, this is difficult to do from a purely technical level. Most clients simply train their agents to first search for existing contacts and have a business process for merging duplicate contacts when manually found in the system, which is good enough for most.

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